Key Responsibilities

• Address audit issues.
• Advise supervisors on the execution of new policies.
• Analyse issues reported and propose changes to improve current processes.
• Carry out actions to address and resolve aircraft damages during operations.
• Conduct audits to determine if SOPs are followed.
• Develop on-the-job training programmes.
• Develop workplace learning plans.
• Enforce a safe and secure work culture.
• Enhance Standard Operating Procedures (SOPs) to ensure alignment with safety and regulatory requirements.
• Investigate and report on hazards identified during operations and propose actions to address them.
• Recommend action plans to prevent failure to follow safety or security regulations.
• Recommend enhancements to GSE to improve operations.
• Resolve possible operational, manpower and Ground Support Equipment (GSE) issues before operations.
• Work with airline representatives to manage ground handling services and operations.

Key Requirements

• Bachelor Degree Holder
• Experience in the aviation industry would be an advantage
• Resilient, resourceful, creative and collaborative traits, and good interpersonal skills are required for this position
• Possess good organizing, problem solving and supervisory skills and abilities
• Possess strong communication skills
• Team player who can manage multiple stakeholders
• Meticulous in his/her work output